Experienced Scrum Master with strong Agile practices, leading cross-functional collaboration with R&D, Product, and Engineering teams. Customer Relationship Management – passion about be the prime contact for customers, starting from at their implementation kick-off call. Build and maintain strong, long-lasting client relationships to ensure satisfaction and loyalty. Proficient in cloud platforms (AWS, GCP, Azure), CI/CD processes, and tools including Git, Jira, Selenium, and Salesforce.