Dynamic and results-oriented Customer Success Manager with a proven track record of enhancing customer loyalty and satisfaction. Adept at managing customer support services, developing and executing effective loyalty programs, and leading cross-functional teams to optimize customer experience. Highly skilled in leveraging data analysis and CRM tools to drive business growth and maximize customer retention.
עמרי ג.
- תל אביב - יפו, Israel
- Customer Success Manager
- 4 שנים
לפני 28 ימים
- אנשי הקשר שלי
- בקשות חברות
- הוסף המלצה
- חסימה
- Download CV
סיכום קורות חיים
ניסיון תעסוקתי
Customer Success Manager
Como Israel2023 - היום
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Customer Success Team Leader
Mishloha2020 - 2023 [2 שנים ו-6 חודשים]
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[redacted]
***** **** ******2017 - 2020 [3 שנים ו-2 חודשים]
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על מנת לצפות במידע נוסף על ניסיון התעסוקתי יש לחשוף את פרטי ההתקשרות של המעומד.
השכלה
| כללי
John Bryce
2020 - 2020
Specialized in Google Ads, Facebook Ads, sponsored campaigns, and commercial writing with a focus on driving customer acquisition and retention.
| כללי
Kibbutzim College of Education
2016 - 2019
Certified in a therapeutic approach designed to address the physical and emotional challenges of adolescents, emphasizing holistic well-being and customer care.
| כללי
Open University
2011 - 2015
Concentration in criminology, with a focus on understanding societal dynamics and human behavior, which contributes to a nuanced understanding of customer needs and motivations.
מיומנויות
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Customer Success Management
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Customer Support Services
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Customer Loyalty Program Development
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Loyalty Marketing Strategies
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Team Leadership and Coaching
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Data-Driven Decision Making
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Project Management
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Client Relationship Management (CRM)
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Customer Retention Strategies
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Multitasking and Time Management
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Effective communication and interpersonal skills
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Creative Problem Solving
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Business Intelligence (BI): Tools: Power BI
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Software Proficiency: Microsoft Office Suite
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