Operations & SaaS Implementer with strong experience supporting small and mid-sized businesses in adopting CRM systems, WhatsApp Business API tools, billing platforms, and workflow processes. Skilled in mapping operational needs, simplifying complex systems, and creating clear, user-friendly solutions. Experienced in "vibe coding" - translating business challenges into structured, automation-ready logic and early-stage prototypes using AI tools (ChatGPT, Gemini, Base44, Lovable).