בן מ.

Field Technician and IT Support Specialist with over 2.5 years of hands-on experience in enterprise environments, including work with global companies. Skilled in providing both face-to-face and remote technical support, troubleshooting hardware/software issues, managing users and permissions via Active Directory, and using ticketing systems. Proven track record leading large-scale projects such as printer server upgrades and communication rack organization in collaboration with technical