Clickdimensions, Tier 3 Senior Support ENGINEER

כללי באחר, Hebrew University of Jerusalem-1997
כללי באחר, Self-Study-2001

Technical Troubleshooting, Problem Solving, Issue Resolution, Escalation Management, Customer Communication, Customer Satisfaction (CSAT), Follow-up and Feedback, Training, Documentation, System analysis, Implementation, Customization, Configuration, User Training, Support, Power Platform components, D365 Customer Insights, Sales, Service, Finance and Operations, Power Apps, Power Automate, Dataverse, SQL, Active listening, Clear communication, presentation skills, Team Leadership, Mentoring, Performance Management, Task Delegation, Collaboration, time management, Organization Skills, Prioritization, Adaptability, Customer Relationship Management (CRM)

NetApp, Scrum Master

NetApp, Software Automation Engineer

כללי באחר, Netanya Academic College-2025

Scrum master, Agile Practices, Customer relationship management, Cloud platforms (AWS, GCP, Azure), CI/CD Processes, GIT, JIRA, Selenium, SalesForce, Test Automation, UI and API testing, Typescript, Playwright

, SaaS Support & Customer Operations

Cogomelo Group Ltd, Business & Operations Manager

כללי באחר, The Open University of Israel-2025
כללי באחר, Meta-2025

Customer Support, Process Optimization, SaaS implementation, CRM systems, WhatsApp Business API, Billing Platforms, Workflow Processes, AI tools, Technical Support, Team Management, Financial Tracking, Data Analysis

Mifal Hapais Computing Division, IT Support Specialist

Shapir Engineering and Industry Ltd, Tier 2 Support

כללי באחר, M.S. Government Certification-2025
כללי באחר, -2025
כללי באחר, -2025
כללי באחר, -2025
כללי באחר, -2025
כללי באחר, -2025
כללי באחר, -2025

System Administration, Network Configuration, IT Infrastructure Management, Active Directory, DNS, DHCP, GPO, VPN, Hardware Troubleshooting, Software troubleshooting, Windows environment, Linux, Exchange Server, Microsoft 365, VMWare vSphere, Monitoring tools, Diagnostic Tools, Microsoft azure, AWS, Scripting, Automation, Python, PowerShell

Solaredge Technologies, Application Support Specialist

Military Service, Air Defense Officer (Captain)

כללי באחר, Peres Academic Center-2025
כללי באחר, John Bryce-2026

SQL, Python, Excel, tableau, Java, HTML, JavaScript, PowerShell, Data Visualization, Statistical Analysis, Problem Solving, Analytical thinking, Team Collaboration, Fast learner

, סיסטם גוניור

חברת גדות מסופים, סיסטם גוניור

לימודי תעודה באלקטרוניקה, על ידי משרד עבודה-2006
לימודי תעודה בניהול מערכות מידע, Hackeru-2020

מרכיב מכאני

INTEL CORPORATION, technical support engineer

MOONA SPACE FOR CHANGE, SOFTWARE DEVELOPER

כללי באחר, ORT BRAUDE COLLEGE-2017
כללי באחר, -2025

Self-driven, Fast troubleshooter, Reliable, detail oriented, Skilled at multitasking, Resource to peers, API subject matter expert knowledge

Atlantium Technologies Ltd, מהנדס שרות

פריגו ישראל, מהנדס שרות

כללי באחר, מכללת אורט רחובות-2007
כללי באחר, המכללה הטכנולוגית של חיל החימו-1993

הנדסה רפואית, תחזוקת מכשירים מולטידיספלינארים, תמיכה טכנית, הדרכה, ניהול פרויקטים, יכולת זיהוי תקלות, פתרון בעיות, קריאת שרטוטים טכניים, שיתוף פעולה בצוות

Security, Team3, Security

IPI, Help Desk, Help Desk

כללי באחר, ITSAFE-0

Cybersecurity, Technical Troubleshooting, Network monitoring, Customer Service

Altman Health, Regulatory & Quality Affairs Specialist

PPD, Remote site Monitor

כללי באחר, Hackeru collage-2023
כללי באחר, Ono Academic Collage-2013
כללי באחר, Bar-Ilan University-2009

Regulatory Affairs, Quality Assurance, Regulatory Submissions, Regulatory Documentation, Pharmaceutical Development, Pharmacology, Manufacturing Processes, Food Safety, Quality management, quality control, regulation, Internet and Office: Word, Protocol and study specific knowledge, Critical thinking and problem-solving skills, Initiative-taking and independent learner, High work ethics, Excellent interpersonal and teamwork skills, Management ability, Training Skills, Proficient in network and system security concepts, Knowledge of programming and scripting languages like Python