IMPROVATE, Account Manager

NextVision, technical support engineer

תואר ראשון במדעי המחשב, המכללה האקדמית תל אביב-יפו-1998

תמיכה טכנית, מכירות, פיתוח תוכנה, בדיקות תוכנה כולל כתיבת מסמכי בדיקות

Fireberry CRM, Solution Engineer

Fireberry CRM, Technical Support Engineer

CRM implementation, API Integrations, Project Management, System Architecture, Problem Solving, Technical Support, Team Collaboration, Customer Service

Mouvent SA - A Bobst group Digital printing compet, Senior technical product support leader

Program Management – coordination, Product enhancement - solution architect, End-to-End process improvement, Content creation & documentation, Analytical, Fast past environment integration, Committed to driving success, Decision-making capabilities, presentation skills, customer oriented, Problem solving - troubleshooting, Training Delivery, Innovation-driven, Team Player

Avdor CIS – Call Recording Solution, Technical Projects Manager & Customer Success

Avdor CIS -Call Recording Solution, Senior Technical Support Engineer Tier 4

Technical Support, Call Recording, Troubleshooting, TCP, DHCP, DNS, Computer repair, Voice over IP, Networking, Hardware Support, Help Desk Support, telephony, Technology Management, Product Management, System Integration Testing, IP PBX, Hardware Diagnostics, Technical Project Manager, Customer Success

GenCell, FIELD SOLUTIONS ENGINEER

טכנאי באלקטרוניקה, אורט-1984

Cisco Technical support Tier 1-2, NPI, Linux, Radio In building solution, Drive test, RF engineer, 2G, SON, Small Cell (femto), TDMA, CDMA, GSM, UMTS, LTE, Project Management, Field Support, Customer Support

sap, תמיכה טלפונית

aws, security

Cloudwalks Hosting INC, technical support engineer

תואר ראשון בחינוך, DDU University Gorakhpur Uttar-2024
תואר ראשון במערכות מידע, DDU University Gorakhpur Uttar-2014

Windows Server, Outlook ) Microsoft Office , Troubleshooting, Networking, Terminal server, Quickbooks, 10 User Experience, servers management, Software troubleshooting, QuickBooks Desktop Support, US based Accounting Software Support, Remote Desktop Services, Client Relations Managment, Troubleshooting and problem-solving, Hardware & Software Integration, Computer maintenance, Computer Networks, windows services, Active Directory, User permissions management, Customer service - Customer relations, Customer Service, network security, Cloud Services, Terminal servers Maintenance, Terminal Services, Troubleshooting solutions, CPU Hardware, Printer and Scanner Management, MS Office, Windows Group Policy

CreditGuard LTD, Technical Support Engineer

Attenti Electronic Monitoring, Technical Support Engineer Tier 1

Ability to multi-task, Strong Communication and negotiation skill, Fast Learner and drive to meet and exceed targets, Team Player, Thriving under pressure, Excellent Attention to Detail, Pro-Active, PC Windows, Excel, PowerPoint, SQL (ASE isql), UNIX, XML language, Postman API Platform, Active Directory

Essence Group, Professional Services Engineer Tier 3

Centerity, Technical Support Engineer Tier 3

Advanced troubleshooting skills, Knowledge of software bug identification and resolution, Proficiency in programming languages and Automation (Selenium, Proficiency in cloud-based infrastructure, Ability to develop and implement knowledge base systems, Collaboration and Teamwork, Proactive system monitoring, Technical training delivery, Problem-solving skills, Customer service Skills, ability to work under pressure, Excellent communication skills , Analytical thinking, Experience with RESTful web API, Knowledge of IT infrastructure, Ability to handle multiple tasks simultaneously, Technical writing skills, Familiarity with remote troubleshooting techniques, Understanding of network configuration and management, Experience with data migration projects, Experience in SQL, Knowledge of Android applications development, Experience in monitoring tools: PRTG