Outbrain, Tier-2 Technical Support Engineer

XLMedia, Webmaster & Senior SEO Specialist

כללי באחר, Bar Ilan University-2013
כללי באחר, Sapir College-2008

HTML, JavaScript, ahrefs, Google Search Console, Screaming Frog, Google Analytics, JIRA, Monday.com, SalesForce, Keyword Research, On-Page Optimization, Competitor analysis, Content strategy collaboration, Technical audits, Off-page optimization, Yoast, SEMrush

Risco Group, Technical support engineer

Philip Morris, Sales

כללי באחר, HIT-2014
כללי באחר, HIT-2003
כללי באחר, Ort Holon-2002

Technical Support, TCP/IP, Teamwork, Multi-tasking, Client advising, WAN/LAN, CISCO equipment support, Sales optimization, Product Testing

OXS Fintech, Software Developer

OXS Fintech, Lead Technical support Engineer

כללי באחר, Holon Institute of Technology-2024
תואר ראשון במדעי המחשב, המכון-2024

JavaScript, Python, Java, C, C++, React.js, Vue.js, Node.JS, HTML, Express, Tailwind CSS, GIT, Docker, Jenkins, mongodb, postgresql, MySQL, Mac, Linux, Windows

IMPROVATE, Account Manager

" t42 Tracking Systems ltd", Technical support

תואר ראשון במדעי המחשב, המכללה האקדמית תל אביב-יפו-1998

תמיכה טכנית, מכירות, פיתוח תוכנה, בדיקות תוכנה כולל כתיבת מסמכי בדיקות

Aman Group, Software Support Engineer

Bizibox Studio, Quality Assurance (QA) & Technical Support

כללי באחר, Ariel Technical College-2023

Software Support, Technical Troubleshooting, Linux Server Administration, Log Analysis & Data Integrity, System Diagnostics, SQL Query Optimization, Database Management, Client-Server systems, Incident Management, Performance Tuning, Software Issue Resolution, cross-functional collaboration, Remote System Access, Automation scripting, Customer technical support, Software Lifecycle Support, complex problem-solving, Bug Identification and Reporting, System Monitoring, Technical Documentation

ICL Group, Network Engineer

Bezeq IPVPN Call Center, Technical Support

Server Maintenance, Technical Support, High troubleshooting skills, VMware maintenance, Routing Protocols - BGP, OSPF, EIGRP, Network monitoring applications, Firewall and router management, Network topology establishment, Network and infrastructure design, WAN and LAN network management

Elbit Systems – C4I & Cyber Division, Product Management

Elbit Systems – C4I & Cyber Division, Technical Support Engineer

כללי באחר, IDF C4I Corps-2019
כללי באחר, John Bryce-2021
כללי באחר, Bahad 7-2021
BSC והנדסה במדעי המחשב, HIT המכון הטכנולוגי חולון-2025

Product Management, Technical Support, Team Leadership, System Integration, operational strategy, Linux scripting

Essence Security, Tier 3 Technical Support Engineer

כללי באחר, INT College-2026

Windows Server, Python, Bash, PowerShell, Ansible, MS SQL, MySQL, mongodb, Docker, Kubernetes, azure, AWS, Jenkins, GIT, PRTG, Grafana, wireshark, Fiddler, postman, IIS, Vmware, SalesForce, JIRA, Windows Desktop, ElasticSearch, Linux (RedHat, Ubuntu)

Checkpoint Software Technologies Ltd, Escalation Engineer (Tier 2)

Checkpoint Software Technologies Ltd, Help Desk Administrator

כללי באחר, John Bryce-2019
כללי באחר, IITC-2021

Windows Server Administration, PowerShell Scripting & Automation, Network Troubleshooting, Collaboration and training, User provisioning automation, Check Point security tools, Cloud platforms management, System Migrations

NextVision Stabilized Systems Ltd., Technical Account Manager / Tier-3 Technical Suppo

Cellwize (Acquired by Qualcomm), Tier-3 Support Engineer

BSC והנדסה בהנדסת חשמל, המכללה האקדמית להנדסה ירושלים-2016

Service operations and incident management, HW/SW troubleshooting in distributed systems, Training and mentoring support engineers, Support process improvement and technical documentation, Cross-functional coordination with R&D, Product, QA, and Operations, Customer-facing technical ownership and stakeholder communication, Root cause analysis, log analysis, and system-level troubleshooting, Tier-3 technical support and escalation handling