Wolt, Customer Support Chat Representative

Menora Mivtachim Insurance Ltd., Health and Dental Insurance Coordinator

כללי באחר, Automation College by Gal Mata-2025
כללי באחר, Automation College by Gal Mata-2024

Test documentation (STP, STD, STR), Bug reporting and tracking, Automation Infrastructure Development, Python programming, HTML, CSS, XML, Agile Methodologies, SQL, Attention to Detail, Customer Support

Sofia Stars, Customer Support Specialist

SARL Maridis, Promocash, Delivery Driver & Sales Assistant

Data Analysis, time management, Strong Communication, Customer Service, Conflict Resolution, Account Management, CRM Tools & Ticketing Systems, Teamwork, Sales skills, Strategic Thinking, Problem-Solving, Leadership, Critical Thinking, Adaptability, Discipline & Work Ethic

Twine Solutions Ltd, Customer Support Engineer

כללי באחר, The Open University of Ukraine-2012
כללי באחר, Maintenance of Machinery and S-2008
כללי באחר, Chernihiv, Ukraine-1998
כללי באחר, Tel Ran College (Rehovot)-2024

HP Quality Center, AZURE DEVOPS, Software testing, Test Automation, SolidWorks, Project Management, Customer Support, Technical Training, Problem Solving, QA, Integration, Hardware Calibration, Machine Maintenance

Massivit 3D, Customer Support Specialist

אניה שפירא, מנהל מחלקה

הנדסאי בהנדסה מכנית, המכללה הטכנולוגית של חיל האויר-1999

הנדסאי מכונות בעל ניסיון מוכח באינטגרציה של מכונות מתקדמות ומתן שירות ללקוחות.

Threecolts, Account Manager & Customer Success

Metrics Legal, International Sales & Customer Support Executive

תואר ראשון בכלכלה, אוניברסיטת בר אילן-2015

Customer Success, Issue Resolution, Proactive customer engagement, Relationship Management, time management, Collaboration tools (Zoom, Slack, Teams)

AppsFlyer, Customer engagement and Technical Support speciali

כללי באחר, Ben-Gurion University-2025
כללי באחר, Ami Asaf High School-2025

Client Relationship Management, Problem Solving, Clear communication, Collaboration Across Teams, Adaptability, Commitment to continuous learning, Strong organizational and time management skills, SaaS client onboarding, Workflow Optimization, CRM platforms - Zendesk and Microsoft CRM, Project and ticketing systems - Jira, Asana and Atlassian Suite, Basic data analysis and reporting, Productivity tools like Microsoft Office 365, Operating systems - macOS, Windows and Linux

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לימודי תעודה בתוכנה, ECOM-2023

Proficient in Windows operating systems, Proficient in Linux operating systems, Corporate network configuration, User permissions management, Scripting on Bash, Python, and JavaScript, Familiarity with Active Directory, Familiarity with GPO, Familiarity with Burp Suite, Familiarity with Wireshark, Familiarity with VirtualBox, Familiarity with Nmap, Knowledge of web attack techniques (CSRF, XSS, SQL injection, LFI-RFI, MIDM), Knowledge of protection systems (IPS, IDS, WAF, FireWall), Problem Solving, Teamwork, creativity

Philips Medical Systems, Customer Support & Application Engineer

Verix, Implementation & BI Engineer

כללי באחר, Naya College-2021
כללי באחר, Verix Internal Course-2019
כללי באחר, HighTech College-2011
כללי באחר, Technion-2004
כללי באחר, Tel Aviv University-1999

SQL, Oracle databases, BI Tools, Project Management, Technical Troubleshooting, Data Analysis, Cloud Environments, cross-functional collaboration

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כללי באחר, אוניברסיטת בר-אילן-2025
כללי באחר, EcomSchool-2025
כללי באחר, HackerU-2021

הגנת סייבר וניהול רשתות, הגדרת Checkpoint ו Fortinet, תעודת CCNA – ניתוב ומיתוג, פיתוח Java, Spring Boot, Node.js, HTML, CSS, JavaScript, React, MySQL, Git, תמיכה טכנית ושירות לקוחות

Standard Commerce Bank, General Manager

Y.A. Internet Services, Customer Support Manager

כללי באחר, Espm-2025
כללי באחר, PUC-2025

Strategic Leadership & Planning, CRM & Customer Success, Sales, Banking, Real Estate, Teaching / Training, Microsoft Office