Essence Security, Tier 3 Technical Support Engineer

כללי באחר, INT College-2026

Linux (RedHat, Ubuntu), Windows Server, Windows Desktop, Python, Bash, PowerShell, Ansible, MS SQL, MySQL, mongodb, Docker, Kubernetes, azure, AWS, Jenkins, GIT, PRTG, Grafana, wireshark, Fiddler, postman, ElasticSearch, IIS, Vmware, SalesForce, JIRA

Checkpoint Software Technologies Ltd, Escalation Engineer (Tier 2)

Checkpoint Software Technologies Ltd, Help Desk Administrator

כללי באחר, John Bryce-2019
כללי באחר, IITC-2021

Windows Server Administration, Cloud platforms management, PowerShell Scripting & Automation, System Migrations, Network Troubleshooting, Check Point security tools, User provisioning automation, Collaboration and training

Risco Group, Technical support engineer

Philip Morris, Sales

כללי באחר, HIT-2014
כללי באחר, HIT-2003
כללי באחר, Ort Holon-2002

Technical Support, Sales optimization, CISCO equipment support, TCP/IP, WAN/LAN, Product Testing, Client advising, Teamwork, Multi-tasking

OXS Fintech, Software Developer

OXS Fintech, Lead Technical support Engineer

כללי באחר, Holon Institute of Technology-2024
תואר ראשון במדעי המחשב, המכון-2024

JavaScript, Python, Java, C, C++, React.js, Vue.js, Node.JS, HTML, CSS, Express, Tailwind CSS, GIT, Docker, Jenkins, mongodb, postgresql, MySQL, Mac, Linux, Windows

IMPROVATE, Account Manager

" t42 Tracking Systems ltd", Technical support

תואר ראשון במדעי המחשב, המכללה האקדמית תל אביב-יפו-1998

תמיכה טכנית, מכירות, פיתוח תוכנה, בדיקות תוכנה כולל כתיבת מסמכי בדיקות

SeeSecure, SOC Analyst

Check Point Software Technologies, Technical Support Engineer

כללי באחר, SeeSecurity-2025
כללי באחר, SeeSecurity-2023

Python, Linux, Networking & Virtualization, Ethical Hacking, Incident Response & SIEM, Threat Intelligence & Vulnerability Assessment, Firewalls & IDS/IPS, Cloud Security, Troubleshooting, Problem-Solving, Self-learner, Customer Service

Aman Group, Software Support Engineer

Bizibox Studio, Quality Assurance (QA) & Technical Support

כללי באחר, Ariel Technical College-2023

Software Support, Technical Troubleshooting, Linux Server Administration, Log Analysis & Data Integrity, System Diagnostics, SQL Query Optimization, Database Management, Client-Server systems, Incident Management, Performance Tuning, Software Issue Resolution, cross-functional collaboration, Remote System Access, Automation scripting, Customer technical support, Software Lifecycle Support, complex problem-solving, Bug Identification and Reporting, System Monitoring, Technical Documentation

ICL Group, Network Engineer

Bezeq IPVPN Call Center, Technical Support

WAN and LAN network management, Network and infrastructure design, Server Maintenance, Technical Support, Network topology establishment, Firewall and router management, Network monitoring applications, Routing Protocols - BGP, OSPF, EIGRP, VMware maintenance, High troubleshooting skills

Bank Leumi(Papper), Help Desk Technician (Tier 1)

כללי באחר, Hadera High School-2022
כללי באחר, SMART College-2022
כללי באחר, ITSAFE-2024
כללי באחר, HackerU-2017

NOC Operations & Network Monitoring, Tier 1 Help Desk Support, Incident Triage & Troubleshooting, Network Troubleshooting (TCP/IP, LAN/WAN), Active Directory & account management, Linux (Red-Hat, Ubuntu), System Issue Debugging & Remediation, Remote Support & Ticketing (SLA-driven), Operating Systems: Windows, Windows Server, Kali Linux, Ubuntu, Networking: TCP/IP, LAN/WAN, Routers, Switches, Modems, Tools: Network monitoring, TeamViewer, SSH, VirtualBox, SAP, Programming: Python, C#, Office: Microsoft Excel (Advanced)

NextVision Stabilized Systems Ltd., Technical Account Manager / Tier-3 Technical Suppo

Cellwize (Acquired by Qualcomm), Tier-3 Support Engineer

BSC והנדסה בהנדסת חשמל, המכללה האקדמית להנדסה ירושלים-2016

Tier-3 technical support and escalation handling, Root cause analysis, log analysis, and system-level troubleshooting, Customer-facing technical ownership and stakeholder communication, Cross-functional coordination with R&D, Product, QA, and Operations, Support process improvement and technical documentation, Training and mentoring support engineers, HW/SW troubleshooting in distributed systems, Service operations and incident management